Return Policy
We do have a no return or exchange policy as our products are for personal use and cannot be resold. We do however have a policy for damaged items please read that section down below.
1314 W McDermott Dr Ste 106 978, Allen, TX, 75013, United States
You can always contact us for any return questions at hello@indulgencebodyco.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalize items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
We do not accept exchanges as our products are personal beauty products and once seal is broken we cannot return your item.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@indulgencebodyco.com.
Contact form
Subscribe to our emails
Join our email list for exclusive offers and the latest news.